![]() ![]() The one upshot of this is that there are far more tools and tweaks to be made than on any of the other small business suites we have on test. The web interface itself looks very dated, with masses of menus and submenus making finding what you’re looking for a little challenging. ^ We were astonished to find that Trend Micro’s web interface only supports Internet Explorer Luckily, Internet Explorer allowed us to navigate to the interface after a few confirmation clicks, but it wasn’t the best of starts for Trend Micro’s service. Accessing it using Internet Explorer resulted in the first worrisome moment of our Worry-Free experience: an expired security certificate. Attempting to access the interface via Google Chrome or Mozilla Firefox resulted in Trend Micro pointing us towards the Internet Explorer download page. While the installation element of the product was reasonably painless (aside from the 800MB download), it was accessing the web interface that proved trickier. Read our comprehensive guide to Internet Security 2015 This software in turn gives you a web interface from which you can manage all of your employees’ devices. While more business security suites are being rolled out to public cloud servers, Trend Micro’s Worry Free Business Security Standard takes a more traditional approach, requiring the installation of management software either on a server or a PC connected to your network. Here is the log:Ĭ:\Program Files\Java\jre6\bin\jusche d.exeĬ:\Program Files\Windows Sidebar\sidebar.exeĬ:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.e xeĬ:\Program Files\Common Files\Intuit\QuickBooks\QB Update\qbu pdate.exeĬ:\Program Files\Skype\Plugin Manager\skypePM.exeĬ:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exeĬ:\Program Files\Internet Explorer\ieuser.exeĬ:\Program Files\Mozilla Firefox\firefox.exeĬ:\Program Files\Trend Micro\HijackThis\HijackThi s.exeĬ:\Windows\system32\Search FilterHost. The system just calmed down before I ran HijackThis. I can't possibly be the only one with this issue, can I? Am I being fooled by the CPU calming down when the Trend client is removed? Searching the web, I find no mention of it either. ![]() Also, there are no scheduled scans set to run when the computers login, so Trend is not running a scan when the CPU cycles are high.īesides looking for a newer version of Trend WFBS to install, or dumping Trend and installing something else, does anyone have any suggestions on how to solve this? We have numerous clients using Trend WFBS and nobody has reported this problem. Both computers stop running high CPU cycles with Trend removed and then System PID 4 starts grabbing CPU cycles almost immediately when re-installing the Trend client. Troubleshooting running processes and applications has led me to remove the Trend client from one computer, then both computers. Both computers are free of viruses and spyware as scans from Trend, and several other antivirus and anti-spyware utilities have shown. This can occur for a couple minutes up to several hours, where the computer's CPU runs high and you can hear the fans spinning as fast as they can. Both computers exhibit a problem where the CPU cycles reach close to 100%, and both show "System" with a PID 4 hogging the cycles (JPG picture attached). ![]() The server also runs Trend Micro Worry Free Business Security Advanced v5.1 Build 1142 with two client computers attached (one wired Windows XP Pro, one wireless Windows Vista Business). We have a Windows SBS 2003 network in our own office. ![]()
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